Privacy Policy

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Who We Are: The Retired Caravanners Association (R.C.A.) is a Not-for-Profit Company, Limited by Guarantee, registered in England and Wales under company number: 1388427. Our registered company address is The Retired Caravanners Association 65 Purcell Road, Coventry, West Midlands, CV6 7JY

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Privacy: In accordance with the General Data Protection Regulation (GDPR) the RCA are committed to maintaining and informing our Members of the RCA’s Data Protection Policy. (DPP)

Your privacy is extremely important to us. The Retired Caravanners Association works to a few fundamental principles:

We don’t ask you for personal information unless we truly need it.

We will not use your personal information for marketing purposes.

We don’t share your personal information with anyone except our contractors so that we can publish rally books, newsletters or other communications as required to support your membership of the R.C.A. Details can be supplied to members on request.

We don’t store personal information on our system unless required for the on-going operation of your membership. You are able to access and edit your own personal information, held on our systems, at any time.

If you have questions about accessing or correcting your personal data please contact our membership secretary membership@retiredcaravanners.co.uk or our webmaster  webmaster@retiredcaravanners.co.uk .

 

Gathering of Personally-Identifying Information: Signing up for membership and being a member of the association requires the gathering and processing of some personal information to maintain membership records. Your membership record contains only the information you supplied when joining or renewing your membership and is gathered either from the online or paper form you filled in, together with information you supply when booking a rally.

All of our online forms that may collect personal data are protected by encryption and we also use secure third-party payments services when you make a payment via our digital services.

 

Card transactions: When payments are made in the customer’s presence (face to face) using a debit / credit card, the data provided by the transaction is stored for an indefinite period. These data are stored electronically by our card reader provider (Tyl by NatWest). The card reader provider’s privacy policy can be viewed at www.tylbynatwest.com 

PayPal transactions: When payments are made online using PayPal, the data provided by the transaction is stored for an indefinite period. These data are stored electronically by PayPal. PayPal’s privacy policy can be viewed at https://www.paypal.com/us/legalhub/privacy-full.

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We take appropriate measures to safeguard personal information that is disclosed to us and keep it secure, accurate and up to date.

On leaving the R.C.A your personal information will be automatically deleted after 12 Months, as set out in our constitution. Financial details pertaining to transactions made by debit/credit card or by PayPal will not be deleted.

 

Rally Booking:  By booking a rally, the Member signifies acceptance of our DPP.  The data relating to this booking will be available to the relevant Rally Officer before, for the duration of, and for a period of one month after the relevant Rally, for the purpose of running the Rally. Very limited personal information may be supplied to the other ralliers on the relevant Rally.

 

Website Visitors: Like most website operators, we collect non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. The purpose in collecting this non-personally identifying information is to better understand how visitors use our website. From time to time, we may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of our website.

We may also collect potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for guests.

 

Aggregated Statistics: We may collect statistics about the behaviour of visitors to our website. For instance, we may monitor the most popular pages on the site. However, we will not disclose personally-identifying information.

 

Protection of Certain Personally-Identifying Information: We disclose potentially personally-identifying and personally-identifying information only to members of the committee & rally officers for the effective operation of the association and rallies.

We will not rent or sell potentially and personally-identifying information to anyone.

 

Other than to those described above, we will disclose potentially personally-identifying and personally-identifying information only when required to do so by law, or when we believe in good faith that disclosure is reasonably necessary to protect the association or the public at large.

 

If you as a member, have supplied your email address and not withdrawn consent, we may occasionally send you an email to keep you up to date with what’s going on in the association.

 

If requested to remove data, we will respond within a reasonable timeframe, not to exceed 28 days.

 

If we ever were to engage in any onward transfers of your data with third parties for a purpose other than which it was originally collected or subsequently authorised, we would provide you with an opt-in choice to allow the use and disclosure of your personal data.

 

Cookies:  Our Website uses Cookies. A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns.

 

Privacy Policy Changes: Although most changes are likely to be minor, we may change our Privacy Policy from time to time, and at our sole discretion. We will notify members either by email (where we hold consent to do so) or via the printed newsletter when making changes.

 

Issue 5   April 2024